Refund Policy
At Better Man, we operate differently when it comes to returns. We don’t accept physical returns because once an item leaves our hands, we can’t guarantee its condition upon return. Instead, we encourage you to gift any unwanted products to someone who might benefit from them.
That said, we’re dedicated to your satisfaction. Depending on the situation and supporting information provided, we offer flexible options such as refunds, store credits, or replacements. Your happiness is our priority, and we’ll always strive to find a solution that meets your needs.
If you experience any issues with your order, please contact us at hello@betterman.store within 14 days of receiving your items so we can assist you promptly.
For refunds relating to failed deliveries, please refer to our Shipping Policy.
Please note: We reserve the right to deny refunds if there are signs of suspicious or fraudulent activity associated with the order.
Thank you for shopping with us—we’re here to help!